Developing a Camp Performance Indicator System and Its Application to Zaatari, Jordan

The purpose of this paper is to present the initial results of the Camp Performance Indicator (CPI) system to illustrate the importance of self-reliance of refugee camp dwellers with regard to infrastructure and service investments. Self-reliance is a fundamental human right and anchored in the UN sustainable development goals. Yet, presented findings reveal that even in one of the most modern refugee camps in the world - Zaatari - the level of self-reliance is rather low. However, organizations and humanitarian logisticians can influence self-reliance by identifying clearly where challenges are.